Town of Bellingham MA
10 Mechanic Street, Bellingham MA 02019

Position: Supportive Day Care Program Coordinator

Reports to: Senior Center Director or to the Assistant Director/Outreach Coordinator in the Director’s absence.

Summary: Immediate opening- part time position – 19 hours per week

The Supportive Day Program Coordinator manages the day-to-day operations of the SDP, creating a safe and stimulating environment using initiative and a working knowledge of elder service programs and resources. The SDC Program Coordinator coordinates the SDP within State guidelines, and policies set by the Council on Aging under the supervision of the Senior Center Director, while planning, developing and implementing programs to serve the community’s elders.

Duties and Responsibilities:

Is responsible for direct contact with program participants including:

  • Cognitive and physical needs.
  • Assistance with mobility limitations as a guide, or if necessary, assistance moving with a wheelchair.
Encourages participation at the senior center to promote community involvement.
  • Setting up program space and implementation of programming using judgment, discretion, and sensitivity to each client’s interests and abilities while maintaining close contact, encouraging and monitoring participation.
  • Serves as liaison or advocate between clients and community agencies or others; assisting in the provision of social services when needed.
  • Promote an optimal level of independence, dignity and well-being for elders and individuals with disabilities.
  • The employee conducts a comprehensive assessment of a problem and uses problem solving skills to develop a plan of action or intervention.
  • Employee is expected to weigh efficiency and relative priorities in conjunction with procedural concerns in decision making. Requires understanding, interpreting and applying federal, state and local regulations.
Additional Duties and Responsibilities include:

  • Acquainting potential and new participants and caregivers with the program’s services and activities.
  • Coordination of client transportation.
  • Coordination of program purchases, including groceries.
  • Responsible for providing comprehensive management care planning services for clients. Makes an assessment of client needs in regards to physical and mental health.
  • Recruitment, training, scheduling, evaluation and supervision of SDP staff and volunteers with the approval of the Senior Center Director.
  • Prepares and maintains client files, care plans and other written reports including a record of participants’ attendance, progress reports, and pertinent medical and social information.
  • Provide the necessary documentation and assistance to generate bills to families, caregivers, or other agencies for reimbursement.
  • Provide outreach to inform individuals in the community, appropriate agencies and organizations about the SDP and other offerings available through the Senior Center.
  • Prepare publicity materials as directed, as well as a monthly newsletter and/or calendar for clients, families and caregivers.
  • Occasionally, assist Senior Center visitors, answering telephones, taking messages, opening and or closing the Center at the end of the day.
  • Participate in the preparation of the SDP budget and work to secure supplemental funding when indicated.
  • Participate in staff meetings by listening, sharing ideas, concerns and suggestions, and relaying non-routine complaints and problems to the Senior Center Director for resolution.
  • Performing other related work as required or as the situation dictates.

The candidate must have experience working with seniors, preferably in a Supportive Day Program environment with a background in human or social services. The candidate must be able to safeguard confidential information while working cooperatively with staff and volunteers. The Candidate must be pleasant, honest, detail oriented, and demonstrate effective communication skills. They must demonstrate the ability to train and supervise others and to give clear instructions. A current driver’s license with a good driving record and a successful CORI check are required. CPR and First Aid Certified are required. Must speak fluent English and accept training as scheduled by Director.

Special Requirements: Program development.

Knowledge, Abilities and Skill:

Knowledge of Senior Center operations and a Supportive Day Program a plus.
The candidate must be proficient in Microsoft Word and Excel, with the ability to navigate the internet to obtain information in support of department operations. The ability to assess and evaluate situations, mediate, collaborate, multi-task, and be patient and flexible in order to secure a solution to a problem if necessary.  Effective listening skills and the ability to handle crisis situations calmly and effectively are essential.  Associate’s Degree in human services, social work or nursing with one to three years related work experience; or any equivalent combination of education, training and experience which provides required knowledge, skills and ability to perform the essential job functions.~

Confidentiality: In accordance with public records law, employee has access to confidential client records and information of the department.

Compensation:   $20.00 per hour 19 hours per week       immediate opening               

This position is part time with no benefits offered.  Successful candidate must complete and pass the required pre-employment physical.

Qualified Candidates please submit cover letter and resume to:  

Carolyn Roycroft, Director
Bellingham Council on Aging
40 Blackstone St
Bellingham, MA  02019