Veteran's Bill of Rights

You have a right to:
 

• File a written application for veterans' benefits at any time, you can insist upon this right, even if told that you are not eligible. ^{(108 CMR 4:02 (1))}
• Receive assistance from your local veterans' agent in completing your application ^{(M.G. L. ch. 115 s. 3)}
• Receive a full explanation of the services and benefits available under M.G.L. ch. 115, as well as other available benefits
• Receive a written notice and explanation of the approval or denial of your applicaiton for benefits ^{(108 CMR 8.02)}
• Be treated with dignity and respect and to receive accurate, courteous and timely services
• Appeal and request a hearing if you disagree with any action taken in your case ^{(108 CMR 8.07 (1))}
• Expect confidentiality; personal information will not be collected or used except for the purpose of determinig your eligibility for benefits ^{(M.G.L.ch.40 s.51)}
• Receive fair and equal treatment without regard to sex, race, religion, handicap, ethnicity or national origin ^{(M.G.L. ch. 151 B, s. 3)}
• Preference in public employment ^{(M.G.L. ch. 31, s. 12, 26, 28, and ch. 41, s. 112)}